INTRODUCTION

At Myllu Silks, we value your privacy and are committed to protecting your personal information. When you shop with us or use our website, you trust us with your information, and we take that responsibility seriously.

This Privacy Policy explains how we collect, use, store, and protect your information. We may update this policy from time to time to reflect changes in our services or legal requirements, and we encourage you to review it periodically.

INFORMATION WE COLLECT

When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, and browsing activity to help improve your shopping experience.

When you place an order or contact us, we may collect personal information including your name, email address, phone number, shipping and billing address, and payment-related details.

We may also retain information you voluntarily provide through enquiries, emails, feedback, or customer support interactions.

HOW WE USE YOUR INFORMATION

The information we collect is used to process your orders, provide customer support, improve our website and services, personalise your shopping experience, and communicate important updates regarding your purchases.

With your consent, we may also send promotional offers, new product launches, or marketing communications, which you may unsubscribe from at any time.

SHARING OF INFORMATION

Myllu Silks does not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers such as payment gateways, shipping partners, or technology providers who assist us in operating our business.

We may also disclose your information if required by law, legal proceedings, or government authorities.

DATA SECURITY

We implement appropriate security measures to safeguard your personal information from unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your data using secure technologies and industry-standard practices, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal, regulatory, or business requirements.

We reserve the right to delete or anonymise information when it is no longer required.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:

Email: contact@myllusilks.com